Website Terms of Use

I Love Linen Terms of Use Agreement


Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. All prices are in AUD and INC of GST.


The use of this website is subject to the following terms of use:

  • All prices are stated in Australian Dollars.
  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
  • You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia

 

Promotional Codes and Offers

Please note that promotion codes are only valid at the time of purchase and cannot be redeemed after you have purchased an item. Please also note that some promotional offers will be deactivated at major sale times as these cannot be used in conjunction with any other offer. You're most welcome to redeem your other promotional offer once the major sale is over and the previous offers have been reactivated.

i.e. Sale codes can't be used on previous purchases and pillows can only be bundled in at the $50 bundle price at the time of purchase. 


EARLY ACCESS HOLIDAY SALE

  • 25% Off French linen bedding VIP Access is available between 09:00 AM - 12:00PM AEST Monday 18th October. Code 25VIP must be manually applied at checkout.
  • 25% Off French linen bedding storewide access is available between 12:00PM AEST Monday 18th October - 15:00PM AEST Friday 22nd October. Offer automatically applied at checkout.
  • Free Pillowcase set regular access is available between 9:00 AM AEST Monday 18th October 2021 - 15:00PM AEST Friday 22nd October.
  • Discount does not apply to Kids Swaddles or Flat Sheets.
  • Customers must spend $200 AUD or more in a single transaction, after the 25% off discount, to qualify for the free pillowcases.
  • Customers must select their free pillowcases via the pop up or banner alert at cart. I Love Linen has the right to select which pillowcase colours are included in this promotion and colours are only available until stocks last.
  • Once an order is complete, customers are unable to change the colour of their free Pillowcase set. If customers do not nominate any pillowcases, we will ship the items ordered only. However, customers can pay $9.95 AUD to have the free set of pillowcases shipped separately.
  • These offers are unable to be combined with other offers, with the exception of one (1) pre existing loyalty reward, and cannot be applied to any previous or future purchases.
  • If any items from your order are returned and it falls below the $200 AUD minimum spend, you will be charged for the free Pillowcases if they are not returned in original, unused condition.
  • If you are unsure how to use these offers, please contact Customer Service before completing your order. These offers cannot be added to completed orders.
  • I Love Linen reserves the right to change the terms and conditions of the promotion at any time.

 

FREE EYE MASK IN BLUSH

Orders over $100 will receive a free French linen Eye Mask in Blush, while stocks last or until 11:59pm AEST Sunday August 15th, whichever occurs first. The gift will be added automatically to your cart. Customers are only able to receive 1 free Blush French linen Eye Mask. This offer can be combined with other offers, excluding email newsletter Welcome offer. This gift is not available on free fabric swatch orders, gift vouchers or shipping. If you return items from your order and it no longer meets the minimum spend requirement, you must also return the gift in new condition. If the gift is not returned or has been used, your refund and credit will be less than the value of the gift ($24.95 AUD).

 

FREE MARKET BAG - LEVEL 1 REWARDS MEMBERS

The first 200 orders over $100 placed after 10:00AM AEST Wednesday 18th August who use their unique promo code at checkout, will receive a free Market Bag in their order. This offer is available while stocks last or until 11:59pm AEST Tuesday 31st August, whichever occurs first. This offer is only available to Level 1: Friend Members of The Community (I Love Linen's Rewards Program). Customers are only able to receive 1 free gift per order. The gift is not able to be returned, exchanged or redeemed for cash. If you return any items from your order and it falls below the minimum spend, you must also return your free gift in new condition. If the gift is not returned, your refund will be less the retail value of your gift, $35.00. Please choose your selected colour from the drop down menu. Stock in all colours is limited and is allocated on a first come, first serve basis. Only colours listed in the drop down are available. 

 

FREE CARRY ALL BAG - LEVEL 2 REWARDS MEMBERS

The first 150 orders over $150 placed after 10:00AM AEST Wednesday 18th August who use their unique promo code at checkout, will receive a free Carry All Bag in their order. This offer is available while stocks last or until 11:59pm AEST Tuesday 31st August, whichever occurs first. This offer is only available to Level 2: Family Members of The Community (I Love Linen's Rewards Program). Customers are only able to receive 1 free gift per order. The gift is not able to be returned, exchanged or redeemed for cash. If you return any items from your order and it falls below the minimum spend, you must also return your free gift in new condition. If the gift is not returned, your refund will be less the retail value of your gift, $55.00. Please choose your selected colour from the drop down menu. Stock in all colours is limited and is allocated on a first come, first serve basis. Only colours listed in the drop down are available.  

 

FREE STANDARD PILLOWCASE SET - LEVEL 3 REWARDS MEMBERS

The first 200 orders over $300 placed after 10:00AM AEST Wednesday 18th August who use their unique promo code at checkout, will receive their chosen set of Pillowcases for free in their order. This offer is available while stocks last or until 11:59pm AEST Tuesday 31st August, whichever occurs first. This offer is only available to Level 3: VIP Members of The Community (I Love Linen's Rewards Program). Customers are only able to receive 1 free gift per order. The gift is not able to be returned, exchanged or redeemed for cash. If you return any items from your order and it falls below the minimum spend, you must also return your free gift in new condition. If the gift is not returned, your refund will be less the retail value of your gift, $69.90. Please choose your selected colour from the drop down menu. Stock in all colours is limited and is allocated on a first come, first serve basis. Only colours listed in the drop down are available.

 

EMAIL NEWSLETTER SIGN UP OFFER

  • Use the unique code from your Welcome email to receive 10% off when you spend over $150, on your first order.

  • Discount does not apply to: Hotel Cloud Collection items or items on sale.

  • This offer cannot be claimed in conjunction with any other promotional offers and cannot be applied to any previous or future purchases. 

  • This offer can only be used once per customer, on their first order only and is not available for Trade account customers.

  • This offer may be deactivated during major sale periods.

  • Only one (1) promo code can be applied to a single order. 

  • All customers who sign up to our email newsletter will also be entered in to the draw to win a $500 shopping spree. This will be drawn at midnight December 31st each yet and the winner will be contacted via email. The winner must claim their prize before January 31st.

  • If you are unsure how to complete this promotion, please contact customer service before completing your order.

  • I Love Linen reserves the right to amend details of this promotion at any time.

 

LINEN COLLECTION OFFER

This offer is only available for 7 days from the date you receive the email. You must apply the promo code in your cart before completing your order. Offers cannot be added once you have completed your order. This offer cannot be used in conjunction with any other offers.

 

20% OFF SHEET SETS & QUILT COVERS

20% off Quilt Covers & Sheet Sets is valid from 08:00 AM AEST Thursday 15th July 2021. Offer will be automatically applied at checkout. Offer is able to be used in conjunction with Loyalty Rewards, but cannot be used with Welcome discounts. This offer cannot be applied to any previous or future purchases. If you are unsure how to use these offers, please contact Customer Care before completing your order. I Love Linen reserves the right to change the terms and conditions of the promotion at any time.