Website Terms of Use

I Love Linen Terms of Use Agreement


Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. All prices are in AUD and INC of GST.


The use of this website is subject to the following terms of use:

  • All prices are stated in Australian Dollars.
  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
  • You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

 

Vogue Online Shopping Night - 25% off French Linen Bedding 

  • Use code VOSN2019 to receive 25% off Pure Linen Bedding.
  • Promotional offer is valid during the promotional period of 12:00pm AEDT Tuesday 22nd October 2019 - 6:00am AEDT Friday 25th October 2019.
  • Discount does not apply to: Signature Colour Bundles, Wedding Bundles and Flat Sheets.
  • This offer cannot be claimed in conjunction with any other promotional offers and cannot be applied to any previous or future purchases. 
  • If you are unsure how to complete this promotion, please contact customer service before completing your order.
  • Discount cannot be applied to any past or future orders and is only valid during the promotional period. 
  • Promotion is only valid while stocks last.
  • I Love Linen reserves the right to amend details of this promotion at any time.
  • Only one (1) promo code can be applied to a single order. 
     

Vogue Online Shopping Night - Free Pillowcases Offer 

  • Spend $200 or more after discount within the FIRST 24 HOURS and receive a set of Pure Linen pillowcases of your choice (while stocks last) in STANDARD SIZE. 
  • Promotional offer is valid during the promotional period of 12:00pm AEDT Tuesday 22nd October 2019 - 11:59am AEDT Wednesday 23rd October 2019 OR until stocks last.
  • I Love Linen has the right to select which pillowcase colours are included in this promotion, colours are only available until stocks last.
  • You must, in one transaction, spend over $200 after discount to qualify for this free gift.
  • Use the popup or the banner alert at checkout to select your prefered pillowcase colour. If you do not nominate any pillowcases, we will ship the linen you have ordered only (we alas cannot follow you up due to the overwhelming number of orders we receive). However, you can pay $9.95 to have your free set of pillowcases shipped to you at a later date.
  • If your preferred pillowcase colour sells out, please select your next favourite. 
  • If you spend below $200, you are not eligible for free pillowcases, if they are not removed from the cart before you finalise your order one of our lovely Customer Care team will be touch to discuss your order options (cancel, remove pillowcases or spend more to meet the $200 threshold). 
  • This offer cannot be claimed in conjunction with any other promotional offers and cannot be applied to any previous or future purchases. 
  • If you are unsure how to complete this promotion, please contact customer service before completing your order.
  • Pillowcases are unable to be returned or exchanged. 
  • One set of pillowcases, per person, during the sale period. You can only claim one set of pillowcases during the sale period - if you order multiple times please note that after your free set is allocated you will be charged for any set after that at the price of $69.90.
  • Please note: once your free pillow case order has been placed, you're unable to change the colour of the case. 
  • If the qualifying purchase (any French Linen) is exchanged/refunded which makes your order fall below $200, the gift must also be returned in original condition, otherwise, the price of the gift will be charged to the customer.
  • Promotion is only valid while stocks last.
  • I Love Linen reserves the right to amend details of this promotion at any time.
  • Only one (1) promo code can be applied to a single order. 


Promotional Codes and Offers

Please note that promotion codes are only valid at the time of purchase and cannot be redeemed after you have purchased an item. 

i.e. Sale codes can't be used on previous purchases and pillows can only be bundled in at the $50 bundle price the at the time of purchase. 
 

Linen Loves Promotional Code

The code LINENLOVES can be used on French Linen SHEET SETS and QUILT COVERS to take 20% off the RRP. This does not apply to separates such as flat sheets, fitted sheets and pillowcases. 
 

GIFTMAS Promotional Code


The code GIFTMAS will run from the 19th of November 7:30 AM till the 22nd of November at 11:59 PM. It applies to French Linen SHEET SETS, QUILT COVERS & BUNDLES to take 20% off the RRP. This does not apply to separates such as flat sheets, fitted sheets and pillowcases. The FREE candle gift with purchase is a Sea Salt candle valued at $16.95 from Palm Beach Candle Company, to be granted to the first 50 orders of French Linen SHEET SETS, QUILT COVERS & BUNDLES from the 19th of November 7:30 AM and until stocks last. One candle per customer. The promotion is valid for this offer during this time period. The free Christmas card promotion is valid from 19th of November to the 20th December or until stocks last. One card per order and the card will be chosen at random. Please enjoy!

 

FREE CHRISTMAS CARD

The free Christmas card promotion is valid from 19th of November to the 20th November or/and until stocks last. One card per order and the card will be chosen at random. Please enjoy!

 

CLOTHING PROMOTION

The code SUMMER will run from the 8th of December 7:30 AM till the 10th of December at 11:59 PM. The code SUMMER applies to both sets and separates of the Poppy & Elle Collection. It will not apply to any other categories including Ruby Shirts, Scout Jumpsuits or Ever Dresses and cannot be used in conjunction with any other codes.

 

BATHING OFFER

The Goodnight Co offer will run from the 13th of December 7:30 AM till the 16th of December at 12:00 PM or until the stock of 50 bath bombs is allocated to the first 50 orders that spend over $50 on I Love Linen's bathing range. It applies to all items within the I Love Linen Linen/Cotton Towel Range. It will not apply to any other categories, and cannot be used in conjunction with any other codes. 

 

THE BOWER GIVEAWAY

*Voucher is valid for 12 months from date of issue, is not redeemable for cash & is subject to availability. Voucher is for 2-consecutive nights and does not apply during weekends (Fri and Sat), school holidays, peak periods such as Public holidays, Easter, 20 Dec – 18 Jan or Splendour in the Grass and is non transferrable. The winner will be required to contact the Bower Byron Bay to redeem credit. Note that the prize does not cover additional expenses including travel, transfers, insurance, daily allowance, it covers accommodation costs only.

 

VIP SHOPPING NIGHT CHRISTMAS CUT OFF

All orders placed from 12.01am Sunday December 15 until 11.59pm Monday December 16 will automatically go into the draw to win a Lilac French Linen quilt cover set in the size of their choice. Winner will be notified by email. Does not apply to orders made outside these timings. I Love Linen has provided shipping dates based on Australia Post's shipping calculator, and cannot be held responsible if parcels do not arrive by the intended date.

 

How to claim the discount on sheet sets and quilt covers 

When you see a discount code that states it is for 'sheet sets and quilt covers' you must purchase the item under the 'SHEET SETS' or 'QUILT COVERS' section and cannot be a purchase made of combining several separate items to create your own set. Discounts only apply to fully made sets, unless specifically stated to the contrary in a promotional banner.
 

$500 Sign Up Voucher 

  • Sign up to the I Love Linen mailing list to go into the draw to win a $500 voucher to be spent at www.ilovelinen.com.au
  • The $500 voucher will be drawn at midnight December 31st each year. Good luck.

EOFY Sale Terms and Conditions

  • The End Of Financial Year Sale runs from the 3rd of June 12:00 am to the 30th of June 11:59 pm and cannot be used in conjunction with any other offer.
  • All purchases made before and after the dates of sale will not eligible for price alterations as the sale date restrictions are in place.
  • All returns will be eligible for store credit if they meet the requirements of our returns policy.
  • If you return your items the credited amount will be to the value fo your original purchase, this also includes any exchanges.
  • If you exchange outside of the sale period your credit will be to the value you originally purchased.
  • All seconds & sample sale items WILL NOT be eligible for returns or exchanges due to the nature of the items, choose carefully as these sale items are final.

Wedding Bundles 

Our Lovers Luxe Bundle and Lovers Essential Sleep Bundle have been hand-selected in our most popular colours that we know you'll love. This means that the colours of our pre-selected sets cannot be changed. Each bundle comes with a standard 40cm deep fitted sheet, and upon receiving can be exchanged for a 50cm deep fitted sheet if it has not been opened and is still in original folded condition. The Lovers Luxurious French Linen Dining bundle colours have been pre-selected and cannot be changed. 

Purchase either of our Lovers Luxe Bundle or Lovers Essential Sleep Bundle and use code "LOVERS" at check out to receive an exclusive For The Lovers gift set valued at $94.90. Gift set includes 1 x For the Lovers tote bag and 2 x For the Lovers eyemasks. The code is only valid with our Lovers Luxe bundle and Lovers Essential Sleep bundle. The code is not applicable to our Lovers Luxurious French Linen Dining Bundle, Sheet Sets, Quilt Cover Sets or Robes. The gift set is only one gift set, per person, per order. For example, if you've ordered several bundles, we will pack it all into one tote bag.