Website Terms of Use

I Love Linen Terms of Use Agreement


Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website. All prices are in AUD and INC of GST.


The use of this website is subject to the following terms of use:

  • All prices are stated in Australian Dollars.
  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
  • You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia

 

Promotional Codes and Offers

Please note that promotion codes are only valid at the time of purchase and cannot be redeemed after you have purchased an item. Please also note that some promotional offers will be deactivated at major sale times as these cannot be used in conjunction with any other offer. You're most welcome to redeem your other promotional offer once the major sale is over and the previous offers have been reactivated.

i.e. Sale codes can't be used on previous purchases and pillows can only be bundled in at the $50 bundle price the at the time of purchase. 

 

THE MID-YEAR SALE – UP TO 30% OFF 

 

  • Promotional offer is valid during the promotional period of 7:00am AEDT Monday 1st June 2020 - 11:59pm AEDT Tuesday 30th June 2020.

  • Discount is automatically applied to included items & sale prices are as marked.

  • All included items can be found here

  • This offer cannot be claimed in conjunction with any other promotional offers and cannot be applied to any previous or future purchases. 

  • If you are unsure how to complete your order, please contact customer service.

  • Promotion is only valid while stocks last.

  • I Love Linen reserves the right to amend details of this promotion at any time.

 

WIN 1 of 2 BOOKS BY NATURAL HARRY

  • This competition is being run by I Love Linen
  • Entry is open from Sunday July 5th until 11:59pm AEST Thursday July 9th 2020
  • This competition is open to Australian residents only
  • There will be 2 winners who will win 1 book each by Natural Harry valued at $49.95
  • To enter the competition read the blog post & comment on the Instagram competition post
  • The prize is not transferable, not redeemable for cash, not for re-sale and will be awarded to the confirmed winners only
  • Two winners will be chosen at random
  • Winners will be announced and contacted by Friday July 10th 2020
  • The prize must be claimed before Friday July 17th 2020
  • I Love Linen reserves the right to make alterations to the terms & conditions of this competition if required
  • By entering the competition, entrants agree to these terms & conditions

 

WIN $1500 IN PRIZES TO ELEVATE YOUR HOME

  • This competition is being run by I Love Linen and Pomelo Online

  • Entry is open from Thursday June 25th until 11:59pm AEST Thursday July 16th 2020

  • This competition is open to QLD, VIC & NSW residents only

  • There will be 1 winner who will win a $1500 prize pack containing the below prizes

    • From I Love Linen:

    • 1x French linen Quilt Cover & matching Pillowcases in the winner's choice of colour & size (RRP up to $445)

    • 1x Set of 4x French linen Napkins in the winner's choice of colour (RRP $39.95)

    • 1x Set of 2x French linen Tea Towels in the winner's choice of colour (RRP $29.95)

    • 1x Large French linen Table Cloth in the winner's choice of colour (RRP $165)

    • 1x Additional Set of 2x standard sized Pillowcases in the winner's choice of colour (RRP up to $69.90)

    • Colour and size of prizes is subject to availability of stock

    • From Pomelo Online:

    • 4 x weeks’ worth of family meal boxes (1 x box per week, 5 meals per week)

  • To enter the competition, fill in the form on this page: https://pomeloonline.com.au/pages/pomelo-online-and-i-love-linen

  • The prize is not transferable, not redeemable for cash, not for re-sale and will be awarded to the confirmed winner only

  • One winner will be chosen at random and must be located within Pomelo Online’s delivery zones

  • Winners will be announced and contacted by Thursday July 23rd 2020

  • The prize must be claimed before Friday July 31st 2020

  • By filling out the entry form, entrants are signing up to both I Love Linen's and Pomelo Online's email newsletters

  • I Love Linen and Pomelo Online reserve the right to make alterations to the terms & conditions of this competition if required

  • By entering the competition, entrants agree to these terms & conditions

 
 
FREE LOVE TEA SLEEP TEA

All orders placed between 10:00AM AEST Friday 3rd July and 11:59PM AEST Sunday 5th July 2020, will receive a free Sleep Tea by Love Tea. This offer is available while stocks last for the first 200 orders and will be added automatically to your cart. Customers are only able to receive 1 free gift per order. The gift is not available on free fabric swatch orders or gift voucher purchases.

 

EMAIL NEWSLETTER SIGN UP OFFER

  • Use the unique code from your Welcome email to receive 10% off when you spend over $150, on your first order.

  • Discount does not apply to: Hotel Cloud Collection items.

  • This offer cannot be claimed in conjunction with any other promotional offers and cannot be applied to any previous or future purchases. 

  • This offer can only be used once per customer, on their first order only.

  • This offer may be deactivated during major sale periods.

  • Only one (1) promo code can be applied to a single order. 

  • All customers who sign up to our email newsletter will also be entered in to the draw to win a $500 shopping spree. This will be drawn at midnight December 31st each yet and the winner will be contacted via email. The winner must claim their prize before January 31st.

  • If you are unsure how to complete this promotion, please contact customer service before completing your order.

  • I Love Linen reserves the right to amend details of this promotion at any time.

 

VOGUE ONLINE SHOPPING NIGHT – 25% OFF FRENCH LINEN BEDDING 

  • Use code VOSN2020 to receive 25% off qualifying Pure Linen Bedding.

  • Promotional offer is valid during the promotional period of 12:00pm AEDT Wednesday 1st April 2020 - 11:59am AEDT Friday 3rd April 2020.

  • Discount does not apply to: Signature Colour Bundles, Wedding Bundles and Flat Sheets.

  • This offer cannot be claimed in conjunction with any other promotional offers and cannot be applied to any previous or future purchases. 

  • If you are unsure how to complete this promotion, please contact customer service before completing your order.

  • Promotion is only valid while stocks last.

  • I Love Linen reserves the right to amend details of this promotion at any time.

  • Only one (1) promo code can be applied to a single order. 

 

VOGUE ONLINE SHOPPING NIGHT – FREE PILLOWCASES OFFER T&C'S

  • Spend $200 or more after discount within the FIRST 24 HOURS and receive a set of Pure Linen pillowcases of your choice (while stocks last) in STANDARD SIZE. 

  • Promotional offer is valid during the promotional period of 12:00pm AEDT Wednesday the 1st of April 2020 - 11:59am AEDT Thursday the 2nd of April 2020 OR until stocks last.

  • I Love Linen has the right to select which pillowcase colours are included in this promotion, colours are only available until stocks last.

  • You must, in one transaction, spend over $200 after discount to qualify for this free gift. If your order goes below $200 when you apply the 25% discount, the pillowcases will be charged at $69.90. You can simply add more items to spend over $200 after discount, or remove them from your cart.

  • Use the popup or the banner alert at checkout to select your prefered pillowcase colour. If you do not nominate any pillowcases, we will ship the linen you have ordered only (we alas cannot follow you up due to the overwhelming number of orders we receive). However, you can pay $9.95 (for Australian orders) to have your free set of pillowcases shipped to you at a later date. Shipping of the pillowcases for international orders will be $19.95.

  • If your preferred pillowcase colour sells out, please select your next favourite. 

  • If you spend below $200, you are not eligible for free pillowcases. If they are in your cart, they will be charged at $69.90. You’re welcome to remove them from your cart or add some more items to take you above $200 and for them to be free. 

  • This offer cannot be claimed in conjunction with any other promotional offers and cannot be applied to any previous or future purchases. 

  • If you are unsure how to complete this promotion, please contact customer service before completing your order.

  • Free pillowcases are unable to be returned or exchanged. 

  • One set of pillowcases, per person, during the sale period. You can only claim one set of pillowcases during the sale period - if you order multiple times please note that after your free set is allocated you will be charged for any set after that at the price of $69.90.

  • If the qualifying purchase (any French Linen) is exchanged/refunded which makes your order fall below $200, the gift must also be returned in original, unused condition, otherwise, the price of the gift will be charged to the customer.

  • Promotion is only valid while stocks last.

  • I Love Linen reserves the right to amend details of this promotion at any time.

  • Only one (1) promo code can be applied to a single order. 

  • I Love Linen takes reasonable steps to deliver the sales promotion via all electronic channels.

  • I Love Linen can take no responsibility for customers who do not avail themselves (e.g. "pop-up blockers" or any other technology that restricts I Love Linen's ability to deliver the promotion) to the sale and gift with purchase offer.

 

NEW CUSTOMER OFFER

This offer is only available for 5 days from the date you receive the email. You must spend the required amount and apply the promo code in your cart before completing your order. Products from the Hotel Cloud Collection do not count towards the minimum spend. Offers cannot be added once you have completed your order. This offer is only valid to be used once per customer.

 

LINEN COLLECTION OFFER

This offer is only available for 7 days from the date you receive the email. You must apply the promo code in your cart before completing your order. Offers cannot be added once you have completed your order. This offer cannot be used in conjunction with any other offers.

 

How to claim the discount on sheet sets and quilt covers 

When you see a discount code that states it is for 'sheet sets and quilt covers' you must purchase the item under the 'SHEET SETS' or 'QUILT COVERS' section and cannot be a purchase made of combining several separate items to create your own set. Discounts only apply to fully made sets, unless specifically stated to the contrary in a promotional banner.
 

Wedding Bundles 

Our Lovers Luxe Bundle and Lovers Essential Sleep Bundle have been hand-selected in our most popular colours that we know you'll love. This means that the colours of our pre-selected sets cannot be changed. Each bundle comes with a standard 40cm deep fitted sheet, and upon receiving can be exchanged for a 50cm deep fitted sheet if it has not been opened and is still in original folded condition. The Lovers Luxurious French Linen Dining bundle colours have been pre-selected and cannot be changed. 

Purchase either of our Lovers Luxe Bundle or Lovers Essential Sleep Bundle and use code "LOVERS" at check out to receive an exclusive For The Lovers gift set valued at $94.90. Gift set includes 1 x For the Lovers tote bag and 2 x For the Lovers eyemasks. The code is only valid with our Lovers Luxe bundle and Lovers Essential Sleep bundle. The code is not applicable to our Lovers Luxurious French Linen Dining Bundle, Sheet Sets, Quilt Cover Sets or Robes. The gift set is only one gift set, per person, per order. For example, if you've ordered several bundles, we will pack it all into one tote bag.