Shipping

Spend over $75 and you'll receive FREE SHIPPING Australia wide shipped via Australia Post. Any order under $75 means there will be a small flat rate shipping fee of $9.95 for your order.

 

About Dispatch:

We pick and pack your orders on business days (Monday to Friday) If you place an order from 12pm on Friday or over the weekend, your order will be shipped the following week. Please check carefully if your item is a Pre Order or Custom order for further information on arrival dates.


We ship all our domestic parcels using Australia Post, you can view the expected network delivery speeds and coverage here, please note that we cannot control the whereabouts once the parcel has left our warehouse. Please see our shipping FAQs for more information. 

Our linen swatches are sent using Letter Post which tends to be longer than parcel post. Please allow up to 10 business days in most cases, in the meantime you can view our look book here for our favourite colour combinations

 

Express Post:

Yes, we can express post for you. Simply contact us at help@ilovelinen.com with your cart items and full shipping address, we can sort out the cheapest rate possible for you. 

 

International Shipping: 

We ship worldwide! The store is set up to process free standard shipping Australia wide but for all our international customers please contact us at help@ilovelinen.com.au with the items of interest and your full shipping address, we would love to help you out! Please refer to our FAQ for more information. 

 

About Pre-ordering items:

About Pre-ordering items:If an item is on preorder, we will hold the whole order until the item arrives and then ship the whole order in one. If you would prefer an alternative arrangement, please email help@ilovelinen.com.au


Pease note, while we strive to ensure delivery of your items is in accordance with the preorder dates stated on the website, the nature of shipping is complicated and shipments may be delayed, by factors including production delays, stock not arriving as planned, boats missing their next connection, and delayed customs clearance. We will always update you on any setbacks as we hear them but always keep this in mind when you pre-order an item from us.


Please note, custom items are different to pre orders and will display a message to contact our customer service team for more information on arrival times and charges. Any custom order purchased without prior contact will be refunded after 5 business days. 

 

Re-shipping and handling

If for some reason your parcel is returned to I Love Linen or you return an item and then wish for it to be reposted, you will incur a $9.95 shipping and handling fee.