We've served over 100,000 customers since 1999.
We began with one store in Queensland, and you know what? It's still there. With our online store, shops, and pop up shops at lifetsyle events (HIA Home Show, Herald Sun Home Show, Grand Designs Home Show etc) we're pretty good at giving good service and advice, and we have so many repeat customers that we're proud to say we do have a winning combination of exceptional quality with the kind of service you only get when you have a family running the business. We are a team of talented, passionate interiors experts with an eye for quality and a goal to give customers amazing value-for-money purchases everyday.
At the I Love Linen headquarters there are 3 talented buyers (Anna, Sarah, and Lauren) who spend their days sourcing and negotiating the best deals for our customers, so they can rest, relax, and entertain in style without breaking the budget. We've worked hard to grow relationships with major suppliers who stock major retailers - this is our competitive advantage and we pass this on to you.
There's also in house designer Tilly who makes our website and packaging look pretty, Lauren also doubles as our gun Marketing Manager and Emily the Marketing Assistant who spend their days consumed with all things media, our Operations Manager Jill who has a ninja like approach to packing and shipping your parcels out with great speed, and of course our CEO and Founder Jan, who has worked in the linen business for 17 years and knows a thing or two about thread count and cotton. We've also got a whole team of instore consultants in our many stores across Queensland who are incredibly knowledgable about linen and love being able to educate customers to make the best value for money choices for their own homes.
We don't charge enormous markups.
We have access to suppliers that stock many of the major retailers - as we said, it's our competitive advantage and we pass this on to you. You will find the products we sell lining the shelves of many of these retailers and on other online sites and find that the prices are much, much higher. When you choose to shop with us you're cutting out the middle man and paying the appropriate price for luxury items.
We're successful because we source quality products.
I Love Linen has grown quickly thanks to a very strong referral network of customers and being able to sell online means we can continue to keep prices low and ship Australia wide. We’ve continued to grow over the years because customers can’t find the same top quality homewares at the prices you might find at a cheap (and low grade) retailer.
We have 'bricks and mortar' shops too.
With stores around Australia and a national presence at key home and lifestyle shows, I Love Linen is recognised by customers as a leading source for high quality, high thread count luxury linens, and soft absorbent bathroom accessories at prices that are usually only attainable at your typical boxing day sales.
With large warehouses in Melbourne and Brisbane, and access to quality suppliers of linen to many of your major retailers – you know that when you shop with I Love Linen you’re buying top quality at a fraction of the price other retailers will charge you.
Don't believe the hype?
Check out our customers' testimonials. We do everything we can to provide an excellent service to our customers. Shop with us today and join our every growing list of very satisfied Linen Lovers!