When you shop online, shipping costs and times are important right? That's why we make the following promise to you.

What will I be charged for shipping?

- Spend $75 or more and you'll receive FREE SHIPPING!

- Any order under $75 means there will be a small flat rate shipping fee of $9.95

Who do you use to post my parcel?

- We use Australia Post for all orders as it's safe and reliable.

- You can nominate in the 'comments' section at the check out if you want Australia Post to leave your parcel at the front door, on the porch etc - whatever instructions you give us is what we will advise Australia Post. Otherwise, if you're not at home when your delivery is made, Australia Post will leave a calling card and you can collect them from your local post office.

How quickly will you dispatch my order? 

- We pick and pack your order within 24-48 hours of ordering so you get your order fast.

- It takes about 3-5 working days via Australia Post. If you live in Western Australia, expect your delivery to take 5-7 days as we ship from the East Coast.

- If you compare this to a lot of deal and group buying sites that advise 4-6 weeks for postage you're better off with I Love Linen! 

- Naturally, at busier times of the year (Christmas being an obvious one) allow up to 10 working days.

Where do you ship to?

- We only ship to Australia – but if you’re really interested in shopping with us, contact us and we can investigate shipping options for you.  
 
 

Can I change my order once I have bought my items? 
 
- Payments for online orders are made through a secure processing site - because we don't retain your credit card details, existing orders cannot be modified by us - we'll always try and accomodate your requests if we can, so contact us at help@ilovelinen.com.au